Product Description
Panorama 1.0T HFO, Magnetic Resonance (MR) System; Model Numbers 781250 and 781350. Philips Magnetic Resonance (MR) systems are Medical Electrical Systems for use as a diagnostic device.
Reason for Recall
Firm was informed of an event in which the structural integrity of the MR system components failed due to unintended excessive pressure buildup of helium gas during a magnet quench. If the system is unable to contain the pressured helium gas due to an unforeseen blockage in the system, risks to patients and/or operators that may lead to injury or death include chemical exposure (i.e. helium gas) that may expand to surrounding rooms, contusion caused by debris, and asphyxia.
Action Details
On November 17, 2023, the firm issued an URGENT Medical Device Correction letter to affected consignees. Customers were provided instructions on how to identify impacted systems. Customers with impacted systems should immediately discontinue use of their impacted MR system.
Philips is requesting that customers immediately stop using the MR systems until an inspection can be completed.
Philips will contact customers to schedule an on-site visit by a Field Service Engineer to inspect your system starting in December 2023.
If you need
any further information or support concerning this issue, please contact your local Philips
representative: For North America, contact the Customer Care Solutions Center (1-800-722-9377).
Distribution Pattern
Domestic distribution to AL
AZ
CA
CO
DE
FL
GA
IA
IL
IN
KS
KY
LA
MA
MD
MI
MO
NE
NJ
NV
NY
OH
OK
OR
PA
SC
TN
TX
UT
VA
VT
WA
WI
WV
International distribution to Argentina
Austria
Canada
China
Colombia
Croatia
Czech Republic
Denmark
Ecuador
Egypt
France
Germany
Greece
Italy
Kuwait
Libya
Netherlands
NO93
Panama
Poland
Portugal
Qatar
Russian Fed.
Saint Kitts
Saudi Arabia
Spain
Sweden
Switzerland
Syria
Thailand
T¿rkiye
United Kingdom
Utd.Arab.Emir.
Venezuela
Code Information / Serial Numbers
All serial numbers
Public Record Disclaimer
This page represents an index of public-record FDA device recalls. It does not imply current safety or compliance status of the product. AvaSpecs is a private aggregator and is not affiliated with the FDA or any government agency. This page does not constitute medical, safety, legal, regulatory, or compliance advice. Refer to official government sources for primary safety alerts.